Shipping - Taxes and duties
Before shipping, our estimated order preparation time is 2 to 3 business days. Orders received after 14:00 (Eastern time) are processed the following day. Orders are prepared between 9:00 and 17:00 from Monday to Friday. Orders are not prepared during Holidays.
To facilitate your shopping experience, you can use our built-in currency converter tool to display the prices in your local currency (EUR, USD, AUD, GBP, CHF, HKD).
The final checkout will be processed in Canadian dollars, but converted by your bank or credit card in your local currency.
PRE-ORDERS (valid for all orders)
If your order includes an item that is marked as Pre-order, the total will be only shipped only when this item will become in stock.
CANADA and USA
Orders over 75 CAD ship for FREE*
Orders under 75 CAD ship at a fixed cost of 9 CAD
All orders are shipped with Canada Post and come with a tracking number.
The average estimated time of delivery ranges from 5 to 7 days to the US and 2 to 5 days in Canada.
INTERNATIONAL ORDERS (outside Canada and USA)
STANDARD INTERNATIONAL SHIPPING
- Shipped with Canada Post. Delivered by your local national postal service
- With tracking information (which remains the same in your national postal service tracking system)
- Estimated average delivery is 7 business days
EXPRESS INTERNATIONAL SHIPPING
- Shipped and delivered by DHL Express
- With tracking information
- Estimated average delivery is 2 to 4 business days
- Shipping cost is calculated based on weight at checkout**
TAXES & DUTIES (International orders only)
All displayed prices do not include VAT, regional taxes, or duties.
Your order may be subject to import duties and taxes once a shipment arrives to your country. Please contact your local customs office for further information.
The green jungle beauty shop inc. is not responsible for any duties and taxes applied to your package, and you will be responsible for paying any additional charges for customs clearance.
Customs policies and tax rates differ widely from and within a country to another, but abiding the law, we must declare all items at their full price and can't alter this amount to decrease international customs fees.
Shall you refuse a shipment from The green jungle beauty shop inc., you will be responsible for the original shipping charges, duties and taxes related to this shipment, and the cost of returning the goods to us.
* Before taxes and promotions. Some exceptions apply for the provinces of Nunavut, North Western Territories, and Yukon, with a flat 15 CAD rate on orders under 99 CAD.
** Surcharge and exceptions may apply on certain items with heavy weight or considered as hazardous goods by international carriers.