We must make a common effort to reduce the amount of waste and our carbon footprint. The beauty industry contributes to generating a lot of pollution and we surely need to reduce our current level of comfort to change things.
In respect to our customers, all returned products end up in the trash because we can't be really entirely certain if the product has been used or not.
Therefore, we have decided to not accept returns anymore.
So what if you choose the wrong lipstick colour? Offer it to a friend or family so that the product is used by someone. Give it a second life!
However, if you receive a defective or damaged product, please write to us at firstname.lastname@example.org and we will make arrangements to replace any defective or damaged item.