Your satisfaction is very important to us.
Our return policy allows you to return an item within 30 days after your purchase.
If you are not satisfied with your order or you were confronted with any issue of any kind, please contact us as soon as possible by email at firstname.lastname@example.org with a description of the situation. We will provide you with all the steps to follow.
To be eligible for a return, the item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.
Certain types of goods are exempt from being returned, such as food or hygienic products.
After you return the item to us, you will receive a store credit for the amount you have paid, excluding the shipping costs for returning the item to us that have to be covered by you.
Please note that any item not in its original condition, damaged or with missing parts can’t be credited.